Repairly's Blog
Sharing is caring...
iPhone Water Damage

How To Protect Your Phone From Water Damage

We live in London, it’s almost inevitable that at one point or another you’ll end up with a water damaged iPhone or Android. As a repair company we care a lot about the devices you use every waking minute. Our phones are personal. We FaceTime our best friends and family, schedule important reminders to our calendars for work, even find live updates for public transport. That being said, it’s in your best interest to know how to protect your phone from water damage. Listed below are some helpful tips we found to help you keep your phone dry.

Avoiding Phone Water Damage

Use a Waterproof Case

It’s winter. Let’s face it, in the UK it’s almost always rain season. Investing in a good waterproof case now could save you money in the long run. Some of our favourites are:

Pelican Marine Case

Pelican Waterproof Case Water Damage

Source: DigitalTrends

Catalyst Waterproof Case

Catalyst Waterproof Case Water Damage

Source: CatalystLifestyle

LifeProof Waterproof Case

LifeProof Waterproof Case Water Damage

Source: Lifeproof

Use Headphones

An easy way for your phone to avoid getting wet on your daily commute is to simply keep it in your pocket or bag. Use a set of headphone if you need to speak with someone urgently, or pop into the nearest cafe to use citymapper. Wired headphones, even bluetooth headsets will have better water resistance than your phone.


Use a Zip Pouch

Another way to protect your phone from water damage is to secure it in a zip pouch. You can find Vansky waterproof pouches on Amazon for a reasonable price that will fit most phones. They are a best seller and are fully submersible up to 30m, perfect for any activity involving water.

What to Do if Water Still Gets Into Your Phone

All of these options can certainly reduce your risk of water damage, but nothing is a one-hundred percent guarantee. If your phone manages to still get wet you can use the good old, tried-and-tested dry-out method by following these steps:

*Remember if your phone is fully submersed in water and unprotected, don’t turn it on.

If it is still on:

  1. Switch off the phone.
  2. Wipe down the phone with an absorbent cloth or tissue.
  3. Remove the SIM card, memory card and battery from the phone. (iPhones simply need to remove their SIM card.)
  4. Bury it in a bag full of uncooked rice.
  5. Let it sit in the rice for 72 hours before switching it on.

We hope this helps to keep your phone dry and connected to the world around you. Accidents happen, and water damage isn’t something that is covered under warrantee. Make sure you’re careful when it’s raining, and more importantly around water. 

Looking to Get Your Device Fixed Quickly?

Remember to keep us in mind next time your phone or tablet is damaged. 

At Repairly, we collect, repair and return your device in an average of 2 hours and 06 minutes. All you have to do is enter your postcode and book. You don’t even have to leave your home.

Check us out here.

Not only do you get your phone collected and delivered for free, Repairly offers a 12-month warranty. Often, it works out cheaper than getting your phone fixed with Apple directly.

apple convent garden

Booking A Genius Bar Appointment At Apple Store in London

One way of getting your iPhone, iPad, Mac or MacBook fixed in London is to go to the Apple Genius Bar. There are five locations in the London area that offer Genius Bar, retail and repair services.

Warning: Average waiting time for an appointment in a Genius Bar can be up to 3 weeks!

They are extremely busy due to the large amount of people that live in the Greater London area. It is highly advisable that you contact the location that you are planning to visit in order to check availability first.

In order to find the place that you want to visit, take a look below.

Looking to get your device fixed quickly?

Here at Repairly, we collect, repair and return your device in an average of 2 hours and 06 minutes. You don’t even have to leave your desk.

Check us out here.

Visit Repairly

Not only do you get your phone collected and delivered for free, Repairly offers a 12-month warranty. Often, it works out cheaper than getting your phone fixed with Apple directly.

So I smashed my phone- and had it back and fixed for less than the cost of Apple in 3 hours.

Hattie Willis 

Finding A Genius Bar

If you’re still looking for a Genius Bar, then you can take a look at the addresses below. We’ll tell you how to find the store and how to make a reservation too.

Genius Bar: Brent Cross

Address: Upper West Mall, London, NW4 3FP

You can contact the Apple shop in Brent Cross by calling their phone number which is 020 3126 9200. They are located within the Upper West Mall and can be easily found.

Their opening times are:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 9am–8pm
Sunday 12–6pm

Here is what the store front looks like:

Source: Flikr

Genius Bar: Covent Garden

Address: No. 1-7 The Piazza, London, WC2E 8HB

The Genius Bar in Covent Garden is based a short walk away from The Strand. This is a very central located venue and is very popular. As a result, it can often be busy and long waiting times can be expected.

You can ring ahead by calling: 0207447 1400

Their opening times are as follows:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 10am–8pm
Sunday 12–6pm

Apple Covent Garden is a very beautiful space. As you can see from the picture below, it has a huge open roof and detailed brickwork.

apple convent garden

Source: LondonTown

Genius Bar: Regent Street

Address: 235 Regent Street, London, W1B 2EL

The Apple Store on Regent Street is based in the Mayfair area of London. This premium location is based close to the main shopping areas of London and lots of other big retails outlets.

If you are looking to get a repair on your iPhone, iPad or MacBook then this might not be the ideal location. It is one that is naturally busy with lots of people looking to buy Apple products due to the region of London that it’s in.

Either book ahead (likely to be weeks), choose a different location or get your device picked up immediately and returned in 2 hours by Repairly.

Here is the Regent Street phone number: 020 7153 9000

Here are the Apple Regent Street opening times:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 10am–8pm
Sunday 12–6pm

It can be found just around the corner for the Oxford Circus tube station on Oxford Street. Look out for the big arches of the store:

Apple store at Regents Sreet London

Source: Wikipedia

Genius Bar: Stratford City

Address: The Arcade, Westfield Stratford City, London, E20 1EQ

The Westfield Stratford City Apple store is one of the biggest in London. The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. This store is located in the latter East, not the West Shepherds Bush Westfield shopping centre.

If you want to call the Stratford Apple Centre, their number is 0208277 2200

The opening times are:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 9am–9pm
Sunday 12–6pm

Nestled away in the large shopping centre, the shop can be found on the first floor. This is what the outside of the looks like:

genius bar stratford

Source: Flickr

Genius Bar: White City

Address: Westfield London, London, W12 7GF

This Apple Store is the opposite side of town from the Stratford location. It is located in the White City Westfield shopping centre, nearby to Shepherds Bush.

The centre is in the Borough of Hammersmith and Fulham in West London. It is an easy centre to find and is located on the first floor of the shopping mall.

If you want to give them a call ahead of your visit, their phone number is 0208433 4600.

The opening times of this location are:

Monday 10am–10pm
Tuesday 10am–10pm
Wednesday 10am–10pm
Thursday 10am–10pm
Friday 10am–10pm
Saturday 10am–10pm
Sunday 12–6pm

Westfield mall

Source: Flickr

Live slightly further out? You can also find stores in; Bromley, Bentall Centre, Watford, Bluewater or Lakeside.

How To Book An Appointment

If you’re set on paying Apple a visit, then it is highly recommended that you book an appointment. Many of the London stores are busy due to the high demand. Here are some of the ways that you can book a reservation before you turn up. This will make sure that you get served in the quickest way.

Are you too busy to take a trip to the store? Don’t want to wait several weeks for an appointment? Repairly can help you get your phone fixed on the same day. We’ll collect from your location. Simply book a time online here.

Online Reservation

One of the easiest ways to make your reservation for the Genius Bar is to use Apple’s online booking portal. You can navigate through their page to select a time and location that suits you.

Visit the Apple Website here.

Apple Store App

Apple also have an app for their stores. You can download it from iTunes or your App Store on your iPhone. Using this app you can easily book an appointment.

The link to download it from can be found here.

Telephone Reservation

If you don’t fancy trying to navigate through Apple’s tricky interface (hint: they don’t want you to visit their busy stores), you can give them a call directly. Find the phone numbers for the London stores here:

Brent Cross 020 3126 9200

Covent Garden 0207447 1400

Regent Street 020 7153 9000

Stratford City 0208277 2200

White City 0208433 4600

In-Store Visit

You can visit the store directly. It is advisable not to do this as stores are often busy and do not have spare capacity to take walk-in bookings. You’ll like be told to make an appointment and then visit on another day.

Small problem? Try Twitter

There is an Apple Support twitter account which you can tweet problems to.


Customer Reviews

We’re so grateful that our customers have been kind enough to let us know what they think of our service. Good or bad, we always ask our customers for feedback.

It’s extremely important to us as it allows us to improve. To understand what our customers love, or don’t like, will help us evolve the Repairly service.

If you’re a Repairly customer, then we would love for you to tell us and the world about your experience on one of the platforms below. If you’re thinking about using Repairly, welcome, please feel free to read what people think about our service 🙂

Google Reviews

Google is our favourite place to receive reviews and it is where we have the most reviews. As of January 2017 we have 59 reviews at a 4.9 star rating!

You can check out our Google Reviews here.

repairly google review

Facebook Reviews

We also love to hear from people on Facebook. We don’t have as many reviews here, we have 11 and 4.6 star rating.

You can check them out here.


We LOVE it when our customers give us a shoutout on Twitter. It’s really touching when somebody takes the time to give us a tweet. We love it so much, that you’ll see we have embedded a few on our homepage!

Here’s our Twitter profile: @repairly



TrustPilot isn’t really a platform that we use, but a few of our lovely customers have left some reviews there. We currently have 4, 5 star reviews on there.

iphone 8 infographic

[Infographic] iPhone 8 Rumours

Hints about the iPhone 8 are rolling in thick and fast. Not long after the iPhone 7 was released there was plenty of hype around the new model because it will be the 10th anniversary of the iPhone.

Many expect it to be radically different than previous editions. There are lots of reports coming in of new features and different designs. We’ve collected the most talked about leaks and speculation.

Take a look at the infographic below. If you’d like to use it, feel free but make sure to credit Repairly. For original files, please email

iphone 8 infographic

  1. No iPhone 7s. It’s the 10th anniversary of the iPhone so it’s thought that Apple will skip the 7s model in order to time the iPhone 8 with their milestone year.
  2. All-Glass Design. Remember the iPhone 4? Apple is said to be returning to an iPhone with glass on both the back and front.
  3. No Bezel. Apple are thought to be creating an edge-to-edge display.
  4. Home Button In The Screen. Having an edge-to-edge screen means that the home button will be in the screen.
  5. In-Display Fingerprint Scanning. Apple has patented a technology for an in-display fingerprint sensor.
  6. Wireless Charging. A Barclays analyst recently speculated that Apple will add wireless charging to the next iPhone model.
  7. Goodbye LCD, Hello OLED Display. The Korea Herald reported that Samsung has managed to win a contract to manufacture 100 million 5.5-inch OLED panels for Apple.
  8. September 2017 Release Date. September would be in line with previous release dates, but with their 10th anniversary, will they mix things up?
  9. 3D Camera – Korea Economic Daily reported a tip that LG will supply Apple with 3D cameras, allowing iPhone owners to recognise real world objects and use augmented reality technology.
  10. Faster A11 Processor. This new chip is said to be smaller, faster and more energy efficient.

Sources: see infographic.

iphone 7 plus muffled speaker

How to fix iPhone 7 muffled speakers (water damage)

Apple officially announced that the new iPhone 7 and iPhone 7 Plus models are splash and water resistant. With a rating of IP67, the two phones can survive being submerged in water for 30 minutes up to a depth of 1 meter. Why is it then, that people are experiencing iPhone 7 muffled speakers?

We have had people getting in contact with us, here at Repairly, about their iPhone 7 having muffled speakers. It turns out lots of people think that putting their iPhone 7 is a great party trick!

Apple’s Recommendations

The big caveat here is that Apple does not cover liquid damage under the warranty. Recommendations from Apple of activities to avoid include :

  • Swimming or bathing with the phone
  • Exposing it to high-velocity water such as when showering, surfing jet, etc
  • Exposing it to steam
  • Intentionally submerging the phone in the water

Now, it’s impossible to avoid liquid encounters completely and we get it, it happens. While your iPhone 7 or iPhone 7 Plus should normally be able to breeze through minor incidents and splashes, recently a Reddit user reported using the device to listen to music in the shower and found that the sound was getting muffled. This is probably due to the water getting in through the tiny cavities in the speaker and causing a blockage.

With the Apple Watch Series 2, Apple included a nifty way to make use of the speakers to push out the water and clear up the speakers. It’s baffling why they have decided against including a similar mechanism in the new iPhones.

How To Fix Your iPhone 7 Muffled Speakers

Nevertheless, there is a super handy app called Sonic that can mimic that function of the Apple Watch by emitting a sine wave at a frequency which ejects the water droplets from the speakers.
iphone 7 muffled speakers

1. Download the Sonic app from the App Store
2. Set the tone to anywhere between 160-170 Hz and click play. 165 Hz has been reported to be most effective, however, feel free to experiment and see what works best
3. Take a piece of cloth and wipe off the droplets

Ta-da, that should result in your iPhone 7 or iPhone 7 Plus no longer being muffled. We’d be happy to hear if this worked for you, please let us know our experience!

If you’re looking for other iPhone repairs, then we would be happy to help. Take a look here.


mental health entrepreneurship

Mental Health & Entrepreneurship with Sanctus


It was a quiet Sunday evening, and I had just got back from a holiday in Portugal. I was in the middle of trying to change a lightbulb (true progress on the DIY front for me), and I felt the need to tell Rich, my co-founder, about a feeling that had been consuming me for three weeks or so.

I had been filled by a pretty deep sadness. It wasn’t about any one thing in particular, but it made my tasks seem less achievable. Goals seemed further away, my connection to those around me seemed dull and dampened. Very unlike me, I was low on energy.

Rich discussed it with me whilst observing my miserable efforts with the lightbulb. We arrived at the conclusion that a faint imposter syndrome had turned into the start of a feeling that seemed much like depression. Without necessarily trying to solve the problem immediately, the simple act of telling Rich how I actually felt, made a substantial difference for me.

From my experience, mental health is a topic that gets ignored in entrepreneurship.

Whether it’s the stigma that still surrounds it, or if it’s the media glamorises working ourselves to the ground, it seems undeniable that founders aren’t paying enough attention to their own emotions yet.

Entrepreneurship and Identity

It gets scarier when you look at how entrepreneurs define their identities. Typically, as James and I mention here, your identity is inextricably linked to your startup. I.e. Fraser = Repairly, James = Sanctus.

It’s an interesting paradigm. When you’re winning, you’re really winning. It means that you hustle harder: when your sense of worth is derived from your business succeeding, you have a strong imperative to push for growth.

But, you’ll also run into this:

There’s a lot of up and downs on there. The more attached your identity is to your startup’s success, the more your emotions will peak and crash. It’s pretty brutal, in my experience.

This is where techniques to manage your mental health are seriously powerful. They won’t stop your emotions from swinging. But, having your mental health in check will bring emotions to a more stable equilibrium.

In the long term, I believe this will make you a more effective entrepreneur. Your cognition will be less loaded with unhelpful emotions, giving you more optimism, greater clarity of thought, more empathy, more creativity… and the list goes on.

Enter James From Sanctus

To get started on understanding your mental health, check out the clip below. There’s plenty of discussion on the topic, as well as suggestions for getting started with techniques such as meditation and awareness practice.




ipad app entrepreneur

7 Best iPad Apps for Entrepreneurs

Installed with the right apps, iPad is one of the most productive tools for any entrepreneur. These apps will help you organise the workload while providing with motivation to ensure seamless operation of your business. Here are some of the top iPad Apps for Entrepreneurs.

#1. MobileDay

In most cases, making meeting and conference calls cause a headache for many entrepreneurs. This can be worse if you are handling over ten people in a teleconference. This app is automatically integrated into the calendar of your iPad and notifies everyone prior to any conference call. With one touch, the app will connect you to all people on a teleconference. Moreover, MobileDay

With one touch, the app will connect you to all people on a teleconference. Moreover, MobileDay allow call scheduling as well as running late notifications. This useful app will help you organize your busy schedule with lots of ease.

#2. Adobe eSign Manager DC

Signing of documents on daily basis is imperative for every entrepreneur. Some of the documents should be signed in person. In this case, this app can allow you to accomplish the task even if you are a business tour. You don’t have to worry about the security of the signed documents because they are encrypted and stored in a secure server. Moreover, the recipient will get authenticity certificate to show that the document was legally signed.

#3. Venmo

Venmo is a handy app when you or your employee is in urgent need of cash. This is the perfect app for sending money to your staff members. This app is part of PayPal thus making it very dependable in terms of security. Therefore, each transaction in encrypted hence making it hard for fraudsters to steal your money. In fact, this is an essential for every entrepreneur.

#4. Calcbot

This is a handy app for converting currency or calculating the bank balance. This app works as a unit converter as well as a calculator. In this case, Calcbot is useful if you are an international entrepreneur. The best thing about this app is that it supports Apple Watch so you don’t necessarily need your iPad to do calculation.

#5. CardKeeper

As an entrepreneur, you will receive a lot of business cards from most of the people you will meet. These business cards will fill your wallets and pockets, making things bulky. Fortunately, CardKeeper scans, digitise, and organise your business cards on your iPad. Moreover, this app allows sending of scanned app to other CardKeeper app users.

#6. Unroll.Me

As an entrepreneur, you will receive marketing emails, promotions, and newsletters. In some cases, it can be daunting task to search for important email from the spam. In this case, this app will keep your email account organized as only shows things that are relevant. Moreover, this app will help you unsubscribe from the emails that are not important.

#7. Mint

Your aim as an entrepreneur is to make profits out your business. In this case, Mint keeps a close watch on the cash flow of your business. Moreover, this app helps you manage your finance as well as making budget.


Being an entrepreneur is challenging task, especially if you don’t have the right tools. With these iPad Apps for Entrepreneurs, your dreams of becoming a successful entrepreneur will come true. It is important to remember that these apps are free of charge.

To learn more about getting your iPad repaired by Repairly, click here!

How to backup Your iPhone and Android Device

Technology repair is a complicated and often tricky business. While a very rare occurrence, sometimes data can be lost during a technology repair. For this reason we recommend that you fully back up your Device before your repair, just in case. We also advise, for you own piece of mind, that any sensitive data or accounts be temporarily removed from the Device before handing it over to us.

How to back up to iTunes

1: Connect your Device to your computer with a USB sync cable.

2: Dependant on your previous setup, this may launch iTunes and begin the sync process, which includes making a backup of your Device’s software.

If your iPhone isn’t set to auto-sync, continue on to Step 3, shown below. 

3: You may see a ‘Trust This Computer’ message – go ahead and agree to it (as long as you do!). Once you’re connected in iTunes, click the phone icon to bring up the summary screen for your iPhone. Head to the Backups section, and click ‘Back Up Now’.

Back up to iCloud

1: Connect your iPhone to a Wi-Fi network.

2: Head into your iPhone Settings, and tap iCloud.

3: Tap Backup, then toggle iCloud Backup on. Hit ‘Back Up Now’. This may happen quickly, or it may take hours (it depends on how much time has passed since your last backup)

4: To verify that the backup finished successfully, head to Settings > iCloud > Storage > Manage Storage. Then select your iPhone. You should see details of the backup you just made, including time and size.

Back up for Android

  1. Connect your Android to your computer with a USB sync cable. It’ll show up as an ‘external hard drive‘. If you’re using a Mac, you will likely need to download a tool called ‘Android File Transfer‘ for this step.
  2. Head into the folder and navigate to the ‘DCIM‘ folder. This folder should contain the video and picture data from your Device.
  3. Select which files you’d like to backup, then drag them to a safe area on your computer that you will remember. You’re all done!

Repairly’s Testing Procedure

Please provide us with the passcode to your Device, or temporarily disable it before your repair. This is so that we can fully test your Device before and after the repair for some of its key functionalities.

If you like, we can complete the repair without the passcode, but we can only give a warranty on the part we repair, as opposed to a full warranty on the Device for our labour.

Some issues that we’ll need a passcode to test are:

  • Microphone
  • Ear Speaker
  • Loud Speaker
  • Proximity Sensor
  • Front & Rear Camera
  • 3D Touch
  • Digitiser
  • Bluetooth
  • WiFi/GPS
  • Cellular Reception
  • Headphone Jack

How To Disable Your Passcode



  1. Head to ‘Settings’ on your iPhone.
  2. Tap ‘Touch ID & Passcode’
  3. Tap ‘Turn Passcode off’


  1. On your Home screen, tap the Apps icon
    Note: On some Android devices, the Apps icon doesn’t appear on the home screen.
  2. Go to Settings and tap Security
  3. Tap Screen Lock
  4. Enter your Password and Tap Done
  5. Tap None


1 2 3 4