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Booking A Genius Bar Appointment At Apple Store in London

One way of getting your iPhone, iPad, Mac or MacBook fixed in London is to go to the Apple Genius Bar. There are five locations in the London area that offer Genius Bar, retail and repair services.

Warning: Average waiting time for an appointment in a Genius Bar can be up to 3 weeks!

They are extremely busy due to the large amount of people that live in the Greater London area. It is highly advisable that you contact the location that you are planning to visit in order to check availability first.

In order to find the place that you want to visit, take a look below.

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Finding A Genius Bar

If you’re still looking for a Genius Bar, then you can take a look at the addresses below. We’ll tell you how to find the store and how to make a reservation too.

Genius Bar: Brent Cross

Address: Upper West Mall, London, NW4 3FP

You can contact the Apple shop in Brent Cross by calling their phone number which is 020 3126 9200. They are located within the Upper West Mall and can be easily found.

Their opening times are:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 9am–8pm
Sunday 12–6pm

Here is what the store front looks like:

Source: Flikr

Genius Bar: Covent Garden

Address: No. 1-7 The Piazza, London, WC2E 8HB

The Genius Bar in Covent Garden is based a short walk away from The Strand. This is a very central located venue and is very popular. As a result, it can often be busy and long waiting times can be expected.

You can ring ahead by calling: 0207447 1400

Their opening times are as follows:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 10am–8pm
Sunday 12–6pm

Apple Covent Garden is a very beautiful space. As you can see from the picture below, it has a huge open roof and detailed brickwork.

apple convent garden

Source: LondonTown

Genius Bar: Regent Street

Address: 235 Regent Street, London, W1B 2EL

The Apple Store on Regent Street is based in the Mayfair area of London. This premium location is based close to the main shopping areas of London and lots of other big retails outlets.

If you are looking to get a repair on your iPhone, iPad or MacBook then this might not be the ideal location. It is one that is naturally busy with lots of people looking to buy Apple products due to the region of London that it’s in.

Either book ahead (likely to be weeks), choose a different location or get your device picked up immediately and returned in 2 hours by Repairly.

Here is the Regent Street phone number: 020 7153 9000

Here are the Apple Regent Street opening times:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 10am–8pm
Sunday 12–6pm

It can be found just around the corner for the Oxford Circus tube station on Oxford Street. Look out for the big arches of the store:

Apple store at Regents Sreet London

Source: Wikipedia

Genius Bar: Stratford City

Address: The Arcade, Westfield Stratford City, London, E20 1EQ

The Westfield Stratford City Apple store is one of the biggest in London. The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. This store is located in the latter East, not the West Shepherds Bush Westfield shopping centre.

If you want to call the Stratford Apple Centre, their number is 0208277 2200

The opening times are:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 9am–9pm
Sunday 12–6pm

Nestled away in the large shopping centre, the shop can be found on the first floor. This is what the outside of the looks like:

genius bar stratford

Source: Flickr

Genius Bar: White City

Address: Westfield London, London, W12 7GF

This Apple Store is the opposite side of town from the Stratford location. It is located in the White City Westfield shopping centre, nearby to Shepherds Bush.

The centre is in the Borough of Hammersmith and Fulham in West London. It is an easy centre to find and is located on the first floor of the shopping mall.

If you want to give them a call ahead of your visit, their phone number is 0208433 4600.

The opening times of this location are:

Monday 10am–10pm
Tuesday 10am–10pm
Wednesday 10am–10pm
Thursday 10am–10pm
Friday 10am–10pm
Saturday 10am–10pm
Sunday 12–6pm

Westfield mall

Source: Flickr

Live slightly further out? You can also find stores in; Bromley, Bentall Centre, Watford, Bluewater or Lakeside.

How To Book An Appointment

If you’re set on paying Apple a visit, then it is highly recommended that you book an appointment. Many of the London stores are busy due to the high demand. Here are some of the ways that you can book a reservation before you turn up. This will make sure that you get served in the quickest way.

Are you too busy to take a trip to the store? Don’t want to wait several weeks for an appointment? Repairly can help you get your phone fixed on the same day. We’ll collect from your location. Simply book a time online here.

Online Reservation

One of the easiest ways to make your reservation for the Genius Bar is to use Apple’s online booking portal. You can navigate through their page to select a time and location that suits you.

Visit the Apple Website here.

Apple Store App

Apple also have an app for their stores. You can download it from iTunes or your App Store on your iPhone. Using this app you can easily book an appointment.

The link to download it from can be found here.

Telephone Reservation

If you don’t fancy trying to navigate through Apple’s tricky interface (hint: they don’t want you to visit their busy stores), you can give them a call directly. Find the phone numbers for the London stores here:

Brent Cross 020 3126 9200

Covent Garden 0207447 1400

Regent Street 020 7153 9000

Stratford City 0208277 2200

White City 0208433 4600

In-Store Visit

You can visit the store directly. It is advisable not to do this as stores are often busy and do not have spare capacity to take walk-in bookings. You’ll like be told to make an appointment and then visit on another day.

Small problem? Try Twitter

There is an Apple Support twitter account which you can tweet problems to.

 

Summary
Article Name
Booking A Genius Bar Appointment At Apple Store in London
Description
Find out how to get your iPhone, iPad, Mac or MacBook fixed in London by going to the Apple Store Genius Bar.
Author
Publisher Name
Repairly
Publisher Logo

About the Author Rich

Rich is co-founder of Repairly.

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