One way of getting your iPhone, iPad, Mac or MacBook fixed in London is to go to the Apple Genius Bar. There are five locations in the London area that offer Genius Bar, retail and repair services.Warning: Average waiting time for an appointment in a Genius Bar can be up to 3 weeks!
They are extremely busy due to the large amount of people that live in the Greater London area. It is highly advisable that you contact the location that you are planning to visit in order to check availability first.
In order to find the place that you want to visit, take a look below.
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If you’re still looking for a Genius Bar, then you can take a look at the addresses below. We’ll tell you how to find the store and how to make a reservation too.
You can contact the Apple shop in Brent Cross by calling their phone number which is 020 3126 9200. They are located within the Upper West Mall and can be easily found.
Their opening times are:
Here is what the store front looks like:
The Genius Bar in Covent Garden is based a short walk away from The Strand. This is a very central located venue and is very popular. As a result, it can often be busy and long waiting times can be expected.
You can ring ahead by calling: 0207447 1400
Their opening times are as follows:
Apple Covent Garden is a very beautiful space. As you can see from the picture below, it has a huge open roof and detailed brickwork.
The Apple Store on Regent Street is based in the Mayfair area of London. This premium location is based close to the main shopping areas of London and lots of other big retails outlets.
If you are looking to get a repair on your iPhone, iPad or MacBook then this might not be the ideal location. It is one that is naturally busy with lots of people looking to buy Apple products due to the region of London that it’s in.
Either book ahead (likely to be weeks), choose a different location or get your device picked up immediately and returned in 2 hours by Repairly.
Here is the Regent Street phone number: 020 7153 9000
Here are the Apple Regent Street opening times:
It can be found just around the corner for the Oxford Circus tube station on Oxford Street. Look out for the big arches of the store:
The Westfield Stratford City Apple store is one of the biggest in London. The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. This store is located in the latter East, not the West Shepherds Bush Westfield shopping centre.
If you want to call the Stratford Apple Centre, their number is 0208277 2200
The opening times are:
Nestled away in the large shopping centre, the shop can be found on the first floor. This is what the outside of the looks like:
This Apple Store is the opposite side of town from the Stratford location. It is located in the White City Westfield shopping centre, nearby to Shepherds Bush.
The centre is in the Borough of Hammersmith and Fulham in West London. It is an easy centre to find and is located on the first floor of the shopping mall.
If you want to give them a call ahead of your visit, their phone number is 0208433 4600.
The opening times of this location are:
Live slightly further out? You can also find stores in; Bromley, Bentall Centre, Watford, Bluewater or Lakeside.
If you’re set on paying Apple a visit, then it is highly recommended that you book an appointment. Many of the London stores are busy due to the high demand. Here are some of the ways that you can book a reservation before you turn up. This will make sure that you get served in the quickest way.
Are you too busy to take a trip to the store? Don’t want to wait several weeks for an appointment? Repairly can help you get your phone fixed on the same day. We’ll collect from your location. Simply book a time online here.
One of the easiest ways to make your reservation for the Genius Bar is to use Apple’s online booking portal. You can navigate through their page to select a time and location that suits you.
Apple also have an app for their stores. You can download it from iTunes or your App Store on your iPhone. Using this app you can easily book an appointment.
If you don’t fancy trying to navigate through Apple’s tricky interface (hint: they don’t want you to visit their busy stores), you can give them a call directly. Find the phone numbers for the London stores here:
Brent Cross 020 3126 9200
Covent Garden 0207447 1400
Regent Street 020 7153 9000
Stratford City 0208277 2200
White City 0208433 4600
You can visit the store directly. It is advisable not to do this as stores are often busy and do not have spare capacity to take walk-in bookings. You’ll like be told to make an appointment and then visit on another day.
There is an Apple Support twitter account which you can tweet problems to.
Rich is co-founder of Repairly.
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