Repairly's Blog
Sharing is caring...

All posts by Rich

I Dropped My iPhone In Water – 5 Steps Save Your Device From iPhone Water Damage

We’ve all been there – some have survived iPhone water damage, some haven’t. Here’s how you increase your chances of getting your device back from the abyss.

Step 1: Act Fast!

Remove the device from the water source! GET IT AWAY FROM H2O NOW!

Step 2: Remove SIM & Battery

If you’re lucky enough to see your phone survive impact, then: turn it off straight away and remove the sim card and battery if possible.iphone water damage

Step 3: Bathe IT

Now comes the important part: BATHE your device in RICE and I literally mean BATHE it! If you’re really fancy you might want to try the Bheestie bag although it’ll cost you £20! (see below)bheestie bag phone

Step 4: WAIT

At least 48 hours! Boring I know but the longer you leave your device the higher the chances it’ll live!!

Step 5: Rebuild

Reassemble and test. Put the sim and battery back in and see if it’ll work! If it does, back it up straight away. If not we’ll see what we can do. Water damage is a tricky one, unfortunately we can offer no guarantees as damage may strike at the time of incidence or later.

And if you are unable to fully revive your device, why not let Repairly take a look?

Please book your device in for a Diagnostic and we will see what can be done. The minimum you will pay will be the Diagnostic fee, if we can repair the device we will inform you of the action that we will take, and also will confirm the amount with you before moving forward.

apple convent garden

Ultimate Guide On How To Book The Apple Genius Bar London

One way of getting your iPhone, iPad, Mac or MacBook fixed in London is to go to the Apple Genius Bar. There are five locations in the London area that offer Genius Bar, retail and repair services.

Warning: Average waiting time for an appointment in a Genius Bar can be up to 3 weeks!

They are extremely busy due to the large amount of people that live in the Greater London area. It is highly advisable that you contact the location that you are planning to visit in order to check availability first.

In order to find the place that you want to visit, take a look below.

Looking to get your device fixed quickly?

Here at Repairly, we collect, repair and return your device in an average of 2 hours and 06 minutes. You don’t even have to leave your desk.

Check us out here.

Visit Repairly

Not only do you get your phone collected and delivered for free, Repairly offers a 12-month warranty. Often, it works out cheaper than getting your phone fixed with Apple directly.

So I smashed my phone- and had it back and fixed for less than the cost of Apple in 3 hours.

Hattie Willis 

Finding A Genius Bar

If you’re still looking for a Genius Bar, then you can take a look at the addresses below. We’ll tell you how to find the store and how to make a reservation too.

Genius Bar: Brent Cross

Address: Upper West Mall, London, NW4 3FP

You can contact the Apple shop in Brent Cross by calling their phone number which is 020 3126 9200. They are located within the Upper West Mall and can be easily found.

Their opening times are:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 9am–8pm
Sunday 12–6pm

Here is what the store front looks like:

Source: Flikr

Genius Bar: Covent Garden

Address: No. 1-7 The Piazza, London, WC2E 8HB

The Genius Bar in Covent Garden is based a short walk away from The Strand. This is a very central located venue and is very popular. As a result, it can often be busy and long waiting times can be expected.

You can ring ahead by calling: 0207447 1400

Their opening times are as follows:

Monday 10am–8pm
Tuesday 10am–8pm
Wednesday 10am–8pm
Thursday 10am–8pm
Friday 10am–8pm
Saturday 10am–8pm
Sunday 12–6pm

Apple Covent Garden is a very beautiful space. As you can see from the picture below, it has a huge open roof and detailed brickwork.

apple convent garden

Source: LondonTown

Genius Bar: Regent Street

Address: 235 Regent Street, London, W1B 2EL

The Apple Store on Regent Street is based in the Mayfair area of London. This premium location is based close to the main shopping areas of London and lots of other big retails outlets.

If you are looking to get a repair on your iPhone, iPad or MacBook then this might not be the ideal location. It is one that is naturally busy with lots of people looking to buy Apple products due to the region of London that it’s in.

Either book ahead (likely to be weeks), choose a different location or get your device picked up immediately and returned in 2 hours by Repairly.

Here is the Regent Street phone number: 020 7153 9000

Here are the Apple Regent Street opening times:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 10am–8pm
Sunday 12–6pm

It can be found just around the corner for the Oxford Circus tube station on Oxford Street. Look out for the big arches of the store:

Apple store at Regents Sreet London

Source: Wikipedia

Genius Bar: Stratford City

Address: The Arcade, Westfield Stratford City, London, E20 1EQ

The Westfield Stratford City Apple store is one of the biggest in London. The important thing to note here is that there are two Westfield malls in London, one in West London and another in East. This store is located in the latter East, not the West Shepherds Bush Westfield shopping centre.

If you want to call the Stratford Apple Centre, their number is 0208277 2200

The opening times are:

Monday 10am–9pm
Tuesday 10am–9pm
Wednesday 10am–9pm
Thursday 10am–9pm
Friday 10am–9pm
Saturday 9am–9pm
Sunday 12–6pm

Nestled away in the large shopping centre, the shop can be found on the first floor. This is what the outside of the looks like:

genius bar stratford

Source: Flickr

Genius Bar: White City

Address: Westfield London, London, W12 7GF

This Apple Store is the opposite side of town from the Stratford location. It is located in the White City Westfield shopping centre, nearby to Shepherds Bush.

The centre is in the Borough of Hammersmith and Fulham in West London. It is an easy centre to find and is located on the first floor of the shopping mall.

If you want to give them a call ahead of your visit, their phone number is 0208433 4600.

The opening times of this location are:

Monday 10am–10pm
Tuesday 10am–10pm
Wednesday 10am–10pm
Thursday 10am–10pm
Friday 10am–10pm
Saturday 10am–10pm
Sunday 12–6pm

Westfield mall

Source: Flickr

Live slightly further out? You can also find stores in; Bromley, Bentall Centre, Watford, Bluewater or Lakeside.

How To Book An Appointment

If you’re set on paying Apple a visit, then it is highly recommended that you book an appointment. Many of the London stores are busy due to the high demand. Here are some of the ways that you can book a reservation before you turn up. This will make sure that you get served in the quickest way.

Are you too busy to take a trip to the store? Don’t want to wait several weeks for an appointment? Repairly can help you get your phone fixed on the same day. We’ll collect from your location. Simply book a time online here.

Online Reservation

One of the easiest ways to make your reservation for the Genius Bar is to use Apple’s online booking portal. You can navigate through their page to select a time and location that suits you.

Visit the Apple Website here.

Apple Store App

Apple also have an app for their stores. You can download it from iTunes or your App Store on your iPhone. Using this app you can easily book an appointment.

The link to download it from can be found here.

Telephone Reservation

If you don’t fancy trying to navigate through Apple’s tricky interface (hint: they don’t want you to visit their busy stores), you can give them a call directly. Find the phone numbers for the London stores here:

Brent Cross 020 3126 9200

Covent Garden 0207447 1400

Regent Street 020 7153 9000

Stratford City 0208277 2200

White City 0208433 4600

In-Store Visit

You can visit the store directly. It is advisable not to do this as stores are often busy and do not have spare capacity to take walk-in bookings. You’ll like be told to make an appointment and then visit on another day.

Small problem? Try Twitter

There is an Apple Support twitter account which you can tweet problems to.


Customer Repairly Reviews

We’re so grateful that our customers have been kind enough to let us know what they think of our service. Good or bad, we always ask our customers for feedback, here are some of those Repairly Reviews.

It’s extremely important to us as it allows us to improve. To understand what our customers love, or don’t like, will help us evolve the Repairly service.

If you’re a Repairly customer, then we would love for you to tell us and the world about your experience on one of the platforms below. If you’re thinking about using Repairly, welcome, please feel free to read what people think about our service by checking out the Repairly reviews below 🙂

Repairly Reviews

Google Reviews

Google is our favourite place to receive reviews and it is where we have the most reviews. As of January 2017 we have 59 reviews at a 4.9 star rating!

You can check out our Google Reviews here.

repairly reviews

Facebook Reviews

We also love to hear from people on Facebook. We don’t have as many reviews here, we have 11 and 4.6 star rating.

You can check them out here.


We LOVE it when our customers give us a shoutout on Twitter. It’s really touching when somebody takes the time to give us a tweet. We love it so much, that you’ll see we have embedded a few on our homepage!

Here’s our Twitter profile: @repairly



TrustPilot isn’t really a platform that we use, but a few of our lovely customers have left some reviews there. We currently have 4, 5 star reviews on there.

this is a logo for the company Repairly

iphone 8 infographic

[Infographic] iPhone 8 Rumours

Hints about the iPhone 8 (iPhone 8 rumours) are rolling in thick and fast. Not long after the iPhone 7 was released there was plenty of hype around the new model because it will be the 10th anniversary of the iPhone.

Many expect it to be radically different than previous editions. There are lots of reports coming in of new features and different designs. We’ve collected the most talked about leaks and speculation.

Take a look at the infographic below. If you’d like to use it, feel free but make sure to credit Repairly. For original files, please email

iphone 8 infographic

Summary Of iPhone 8 Rumours

  1. No iPhone 7s. It’s the 10th anniversary of the iPhone so it’s thought that Apple will skip the 7s model in order to time the iPhone 8 with their milestone year.
  2. All-Glass Design. Remember the iPhone 4? Apple is said to be returning to an iPhone with glass on both the back and front.
  3. No Bezel. Apple are thought to be creating an edge-to-edge display.
  4. Home Button In The Screen. Having an edge-to-edge screen means that the home button will be in the screen.
  5. In-Display Fingerprint Scanning. Apple has patented a technology for an in-display fingerprint sensor.
  6. Wireless Charging. A Barclays analyst recently speculated that Apple will add wireless charging to the next iPhone model.
  7. Goodbye LCD, Hello OLED Display. The Korea Herald reported that Samsung has managed to win a contract to manufacture 100 million 5.5-inch OLED panels for Apple.
  8. September 2017 Release Date. September would be in line with previous release dates, but with their 10th anniversary, will they mix things up?
  9. 3D Camera – Korea Economic Daily reported a tip that LG will supply Apple with 3D cameras, allowing iPhone owners to recognise real world objects and use augmented reality technology.
  10. Faster A11 Processor. This new chip is said to be smaller, faster and more energy efficient.

Sources: see infographic.

ipad app entrepreneur

7 Ultimate iPad Apps For Entrepreneurs

Installed with the right apps, iPad is one of the most productive tools for any entrepreneur. These apps will help you organise the workload while providing with motivation to ensure seamless operation of your business. Here are some of the top iPad Apps for Entrepreneurs.

#1. MobileDay

In most cases, making meeting and conference calls cause a headache for many entrepreneurs. This can be worse if you are handling over ten people in a teleconference. This app is automatically integrated into the calendar of your iPad and notifies everyone prior to any conference call. With one touch, the app will connect you to all people on a teleconference. Moreover, MobileDay

With one touch, the app will connect you to all people on a teleconference. Moreover, MobileDay allow call scheduling as well as running late notifications. This useful app will help you organize your busy schedule with lots of ease.

#2. Adobe eSign Manager DC

Signing of documents on daily basis is imperative for every entrepreneur. Some of the documents should be signed in person. In this case, this app can allow you to accomplish the task even if you are a business tour. You don’t have to worry about the security of the signed documents because they are encrypted and stored in a secure server. Moreover, the recipient will get authenticity certificate to show that the document was legally signed.

#3. Venmo

Venmo is a handy app when you or your employee is in urgent need of cash. This is the perfect app for sending money to your staff members. This app is part of PayPal thus making it very dependable in terms of security. Therefore, each transaction in encrypted hence making it hard for fraudsters to steal your money. In fact, this is an essential for every entrepreneur.

#4. Calcbot

This is a handy app for converting currency or calculating the bank balance. This app works as a unit converter as well as a calculator. In this case, Calcbot is useful if you are an international entrepreneur. The best thing about this app is that it supports Apple Watch so you don’t necessarily need your iPad to do calculation.

#5. CardKeeper

As an entrepreneur, you will receive a lot of business cards from most of the people you will meet. These business cards will fill your wallets and pockets, making things bulky. Fortunately, CardKeeper scans, digitise, and organise your business cards on your iPad. Moreover, this app allows sending of scanned app to other CardKeeper app users.

#6. Unroll.Me

As an entrepreneur, you will receive marketing emails, promotions, and newsletters. In some cases, it can be daunting task to search for important email from the spam. In this case, this app will keep your email account organized as only shows things that are relevant. Moreover, this app will help you unsubscribe from the emails that are not important.

#7. Mint

Your aim as an entrepreneur is to make profits out your business. In this case, Mint keeps a close watch on the cash flow of your business. Moreover, this app helps you manage your finance as well as making budget.


Being an entrepreneur is challenging task, especially if you don’t have the right tools. With these iPad Apps for Entrepreneurs, your dreams of becoming a successful entrepreneur will come true. It is important to remember that these apps are free of charge.

To learn more about getting your iPad repaired by Repairly, click here!

How To Backup Your iPhone And Android Device

Technology repair is a complicated and often tricky business. While a very rare occurrence, sometimes data can be lost during a technology repair. For this reason we recommend that you fully back up your Device before your repair, just in case. We also advise, for you own piece of mind, that any sensitive data or accounts be temporarily removed from the Device before handing it over to us.

How to back up to iTunes

1: Connect your Device to your computer with a USB sync cable.

2: Dependant on your previous setup, this may launch iTunes and begin the sync process, which includes making a backup of your Device’s software.

If your iPhone isn’t set to auto-sync, continue on to Step 3, shown below. 

3: You may see a ‘Trust This Computer’ message – go ahead and agree to it (as long as you do!). Once you’re connected in iTunes, click the phone icon to bring up the summary screen for your iPhone. Head to the Backups section, and click ‘Back Up Now’.

Back up to iCloud

1: Connect your iPhone to a Wi-Fi network.

2: Head into your iPhone Settings, and tap iCloud.

3: Tap Backup, then toggle iCloud Backup on. Hit ‘Back Up Now’. This may happen quickly, or it may take hours (it depends on how much time has passed since your last backup)

4: To verify that the backup finished successfully, head to Settings > iCloud > Storage > Manage Storage. Then select your iPhone. You should see details of the backup you just made, including time and size.

Back up for Android

  1. Connect your Android to your computer with a USB sync cable. It’ll show up as an ‘external hard drive‘. If you’re using a Mac, you will likely need to download a tool called ‘Android File Transfer‘ for this step.
  2. Head into the folder and navigate to the ‘DCIM‘ folder. This folder should contain the video and picture data from your Device.
  3. Select which files you’d like to backup, then drag them to a safe area on your computer that you will remember. You’re all done!

Backing up your device is ONE thing you need to do before sending your device into repair with Repairly… you can do that here:

Repairly’s Testing Procedure

Please provide us with the passcode to your Device, or temporarily disable it before your repair. This is so that we can fully test your Device before and after the repair for some of its key functionalities.

If you like, we can complete the repair without the passcode, but we can only give a warranty on the part we repair, as opposed to a full warranty on the Device for our labour.

Some issues that we’ll need a passcode to test are:

  • Microphone
  • Ear Speaker
  • Loud Speaker
  • Proximity Sensor
  • Front & Rear Camera
  • 3D Touch
  • Digitiser
  • Bluetooth
  • WiFi/GPS
  • Cellular Reception
  • Headphone Jack

How To Disable Your Passcode



  1. Head to ‘Settings’ on your iPhone.
  2. Tap ‘Touch ID & Passcode’
  3. Tap ‘Turn Passcode off’


  1. On your Home screen, tap the Apps icon
    Note: On some Android devices, the Apps icon doesn’t appear on the home screen.
  2. Go to Settings and tap Security
  3. Tap Screen Lock
  4. Enter your Password and Tap Done
  5. Tap None


iPhone Repair in Yorkshire

We’re excited to announce a partnership with your friends Mend My iPhone, who are based up in Yorkshire!

mend my iphone

They offer repairs on the full range of Apple phones and tablets. They can repair both iPhone and iPad phones, specialising in screen repair, but can also repair:

Battery replacement
Home Button replacement (loss of Touch iD)
Charging port
Power button
Volume switch
Headphone jack
Water Damage

We’ve also been informed, that they are quite the dab hand at dealing with water damaged phones.

If you’re in the Yorkshire area, and need an repair, then check them out!

1 2 3